For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest. Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen. As a Cashier Services Duty Manager , you will lead the day-to-day operations ensuring the smooth and efficient operation of the Casino Cage and Keno services. Reporting to the Director Cashier Services, you will be responsible for leading a team of Cashiers & Cashier Supervisors, providing leadership, guidance, and support to maintain high standards of customer service, compliance, and operational excellence. This is a fantastic opportunity where you will lead with integrity, ensuring compliance in all aspects of your role. A few of your responsibilities Coordination of daily operations inclusive of team member scheduling and professional development Drive continuous improvement through process change, management of costs and review of guest experience Establish and maintain patron accounts in compliance with all relevant regulations, policies, and procedures Supervise and guide the team, fostering a proactive and high-performance environment Collaborate with various departments, including Security and Surveillance to ensure seamless operations Maintain a thorough knowledge of the compliance requirements relating to the Casino Control Act 1982, associated Legislation and the System of Accounting and Internal Control What are we looking for Demonstrated experience in a leadership capacity within a highly regulated environment, preferably in a casino, cash operations, or finance industry Strong leadership and interpersonal skills with the ability to drive team member engagement, development and manage performance Detailed understanding of Casino Control Act 1982 and compliance requirements (highly regarded) Flexible availability to work across a 24-hour/7-day roster that will include nights, weekends and public holidays Eligible to obtain a Casino Key Employee license (which includes thorough background checks) What we can offer you Complimentary meal on site every day including hot meals, sandwich bar and more Uniform laundered and ready for you daily on property Discounted parking available Up to 30% discounts across award our winning restaurants and accommodation Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services Supportive leadership team Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI Your role will be pivotal in shaping the success of our cash operations at The Star. Join us in making a difference. Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care . We welcome applications from all cultures, ages, religions, genders, LGBTQI people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI inclusiveness in the workplace. It’s your time to SHINE! Click on the link below to make your next career move with The Star. Advertised: 27 Apr 2026 E. Australia Standard Time Applications close: 17 May 2026 E. Australia Standard Time
